Provide a warm welcome to your new donors


By Impact Team

October 24, 2018

I purchased something online from Jet. I didn’t give it much thought–it just popped up as I was searching for a product I needed to buy. I went ahead and bought it, but then Jet welcomed me in such a special way that I had to sit up and take notice. A link to their welcome message is provided below.

As you look, ask yourself, what it would take to welcome new donors to your organization in a similar exciting way. Not much really. Just a video camera and a nice script from someone on your team saying, “Welcome. We noticed you joined and we are really excited!”

Think it would have an impact on long term donor retention? I do!

– Kathy Swayze

Take a look at their welcome message here.

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