Storytelling Articles

Interviewing With Empathy: How To Reduce Triggering Trauma

The past two and a half years have been exceptionally difficult for everyone. Think about your own experience – where were you in March 2020? What plans did you have? Where did you live? What job did you have? Who was in your life? The COVID-19 pandemic has changed...

Great Stories Start with Great Interviews

People give to people. So your fundraising letters, newsletters, email campaigns and case statements should highlight PEOPLE in your organization. Tell me about the people served by your organization, or the staff person who has dedicated their life to this work, or...

New Year’s Resolution: Retire That Cringey Fundraising Story

You know the story. Maybe it’s the one about the orphan child from a war-torn country whose only hope of survival is you. . . or the one about the elderly woman scammed out of her life’s savings who can’t keep her house unless you donate now. . . or the one about the...
What’s Your Donor’s Story?

What’s Your Donor’s Story?

Stories, stories, stories.  As a rule, even the organizations with the most cerebral and intellectually motivated...

Our Words Matter

Our Words Matter

At Impact, we are heartened by the growing movement for racial justice and deeply committed to the J.E.D.I. principles...