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"As long as they are well-intentioned, mistakes are not a matter for shame, but for learning." – Margaret Heffernan            

"The best way to not feel hopeless is to get up and do something. Don't wait for good things to happen to you. If you go out and make some good things happen, you will fill the world with hope, you will fill yourself with hope."          

Donors who are writing checks for four, five, and six figure gifts are some of your best donors. They are generous, dedicated, and may be your future major donors. They’re special so you need to treat them special. That’s why it’s important to steer away direct mail...