Storytelling Articles

Wounded Charity: Lessons from the Wounded Warrior Project Crisis

Having worked in the social impact sector for more than three decades, I’m used to being skeptical when a media story breaks about charity waste, fraud, and abuse. So, I was interested to dive into this book that investigated the fairness and accuracy of scathing...

AI in Nonprofits: Balancing Innovation with Ethics 

The use of AI is top of mind for most organizations these days, especially how to make our work more efficient, while being conscientious of legal and ethical concerns. On May 21st, the DMAW hosted a Critical Conversation webinar, “The Next Evolution in Fundraising:...

Yes, Organizations Do Have Personalities

Earlier this year, I was reminded that no matter how long I’ve been writing fundraising copy (and it’s been a LOT of years!), there is always more to learn.  At this year’s Creative Day, Frank O’Brien delivered some “ah-ha” moments. Have you ever wondered why...
What’s Your Donor’s Story?

What’s Your Donor’s Story?

Stories, stories, stories.  As a rule, even the organizations with the most cerebral and intellectually motivated...

Our Words Matter

Our Words Matter

At Impact, we are heartened by the growing movement for racial justice and deeply committed to the J.E.D.I. principles...